Terms of Service

Test Strip Direct

Last Updated: September 20, 2026

Welcome to Test Strip Direct. These Terms of Service govern your access to and use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our services.

1. General Information

Test Strip Direct is an online retailer offering blood glucose test strips, glucose meters, lancets, and related diabetic testing supplies.

We reserve the right to update our website, product offerings, prices, and these Terms of Service at any time, subject to applicable law.

2. Product Information

We strive to provide accurate product descriptions, images, pricing, availability, and other relevant information.

Product packaging and appearance may vary from images displayed on our website. The product supplied will correspond to the description and quantity purchased.

Customers are responsible for verifying that the products they purchase are compatible with their glucose meters and other testing equipment.

Products should be used according to the manufacturer's instructions and applicable healthcare professional guidance.

3. Medical Disclaimer

The information provided on our website is for general informational purposes and does not constitute medical advice, diagnosis, or treatment.

Test Strip Direct does not provide medical services or individualized medical recommendations.

Customers should consult a qualified healthcare professional regarding medical conditions, blood glucose monitoring, and the appropriate use of diabetic testing supplies.

4. Orders and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Payment must be completed through the payment methods available at checkout.

Submitting an order does not guarantee acceptance. We reserve the right to decline or cancel orders for legitimate reasons, including product unavailability, payment verification issues, suspected fraud, or material pricing errors.

If an order is canceled after payment has been collected, a refund will be issued to the original payment method.

Applicable taxes and shipping charges will be displayed during checkout.

5. Pricing and Availability

Product prices and availability are subject to change without notice.

We make reasonable efforts to maintain accurate pricing and inventory information. If an error affects your order, we may contact you to discuss available options or cancel and refund the affected order.

Promotional offers and discounts are subject to their stated terms and availability.

6. Shipping and Delivery

Test Strip Direct currently ships to the contiguous 48 United States using USPS.

Orders are processed within one business day. Estimated delivery time is 3–5 business days after shipment.

Orders of $75 or more qualify for free standard shipping. Orders under $75 are subject to a $5.99 flat shipping fee.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, and other circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Returned products must generally be unused, unopened, and in their original factory-sealed packaging.

Opened or used diabetic testing supplies are not eligible for ordinary returns. Exceptions may apply to damaged, defective, or incorrect products and where required by law.

Please review our Return & Refund Policy for complete eligibility requirements, return instructions, shipping responsibilities, and refund processing information.

Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded.

8. Product Storage and Use

Customers should follow the manufacturer's instructions regarding proper storage, handling, expiration dates, and use of diabetic testing supplies.

Do not use products beyond their labeled expiration dates or contrary to the manufacturer's instructions.

If you have concerns about a product's condition or suitability, please contact us before using it.

9. Website Use

You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.

You may not attempt to interfere with the website's operation, compromise its security, or misuse its content or services.

We reserve the right to restrict access or decline transactions where reasonably necessary to protect our business, customers, or website security, subject to applicable law.

10. Intellectual Property

The Test Strip Direct name, original website content, graphics, and other materials owned by Test Strip Direct are protected by applicable intellectual property laws.

Third-party trademarks, brand names, and product images remain the property of their respective owners.

References to third-party brands are used for product identification and do not imply sponsorship, endorsement, or affiliation.

11. Third-Party Services

Our website operates using Shopify and may integrate third-party services for payment processing, shipping, analytics, and other business functions.

Certain third-party services may be governed by their own terms and privacy policies.

12. Privacy

Your use of our website and the handling of your personal information are described in our Privacy Policy.

Please review that policy to understand how information is collected, used, and shared in connection with your purchases and website activity.

13. Limitation of Liability

To the extent permitted by applicable law, Test Strip Direct is not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limits your statutory consumer rights.

14. Changes to These Terms

We may update these Terms of Service periodically.

Updated terms will be published on our website with a revised effective date. Changes will apply prospectively, subject to applicable law.

15. Governing Law

These Terms of Service are governed by the laws of the State of Missouri, United States, without regard to its conflict-of-law principles, except where applicable consumer protection laws require otherwise.

16. Contact Information

For questions about these Terms of Service, your order, or our products, please contact Test Strip Direct through the Contact Us page on our website.

Test Strip Direct

Diabetic Supplies Made Simple